Terms of Service

TERMS AND CONDITIONS


These terms and conditions (the "Terms and Conditions") govern the use of www.netmindr.tv and downloadable Netmindr phone apps (collectively the "Site"). This Site is owned and operated by 1000370043 Ontario Inc. cob as Netmindr (“Netmindr” or “we” or “our”). This Site is an educational & streaming website & mobile application.


Please read all the terms and conditions of this agreement carefully.  By clicking “I agree”, by using the Site, or downloading and installing the Netmindr apps, you agree to be bound by the terms and conditions of this agreement, even if you have not read them.  It is important to read this entire agreement.  In particular, it contains provisions that may limit your rights, such as the section entitled limitations.


Intellectual Property


Unless specified otherwise, content published and made available on the Site is the property of Netmindr, Netmindr is a licensed user, or Netmindr otherwise has the right to use the content.  This includes, but is not limited to images, text, logos, trademarks, documents, downloadable files and anything that contributes to the composition of our Site.  


Copyright 2024, 1000370043 Ontario Inc.  All rights reserved.  You may print, copy or save portions of the Site for your own use only - provided that all copyright and trademark provisions contained on the site remain intact.  Unauthorized use of any portion of this Site beyond that contained above may violate copyright, trademark and other laws.


Privacy


Please see our privacy policy https://netmindr.tv/pages/privacy-policy which forms part of this agreement.


Acceptable Use


You are responsible for all activity you conduct on the Site.  You  will not use the Site for purposes we proscribe from time to time, including without limitation: illegal or inappropriate purposes; sending spam; perpetration of security breaches; hacking; privacy breaches; fraudulent activity; distribution of viruses or other harmful code; transmission, distribution or storage of any material protected by copyright, trademark, trade secret or other intellectual property right without proper authorization or rights, or material that is infringing, obscene, defamatory, fraudulent, untruthful, disrespectful, discriminatory, or abusive; any unauthorized access, alteration, theft, corruption or destruction of files, data, transmission facilities or equipment; or to interfere with any other person’s use and enjoyment of the site.  If you are posting information on publicly accessible areas of this site, keep in mind that anyone can see it. 

We do not routinely monitor all material placed on the site, but may in our discretion delete or modify any material offending this agreement that comes to its attention, or limit, suspend, or terminate your access.  We are not responsible for and do not endorse anything users post on the Site.

We acquire no ownership interest in anything you post on this site.  You grant us a license to use and display for the purposes of the Site, and any related uses or promotion, anything you post on publicly accessible areas of this site at no cost to us. 

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.


Accounts


When you create an account on our Site, you agree to the following:

  1. You are 16 years of age or older.

  2. Your access to portions of the Site requires a logon ID and password.  It is your responsibility to protect that information, including without limitation, to use effective passwords that are not easily guessed or discoverable, and keep logon ID’s and passwords confidential.  You may not use a logon ID that suggests you are someone you are not.  You are responsible for any activity that occurs under your logon ID.  You will advise us immediately if you discover any compromise of your passwords or suspect unauthorized use of the Site using your identity.

  3. All personal information you provide to us through your account must be up to date, accurate, and truthful, and you will update your personal information if it changes.​

Sale of Goods


These Terms and Conditions govern the sale of goods available on our Site.

The following goods may be available on our Site:

  • Digital video subscriptions;

  • Goalie training equipment;

  • Clothing & accessories; and

  • Digital video courses.

We try to provide accurate information on this Site, but errors may occur.  We reserve the right to change the goods and services available through the Site and their prices without any notice or liability.  We cannot guarantee goods or services advertised on the Site will be available when ordered or thereafter.  We reserve the right at any time to reject, correct, cancel or terminate any order for any reason whatsoever.  If you order goods or services for which the price was incorrectly displayed, we will provide you with an opportunity to place an order at the correct price.  If you order goods or services that are not available, or from a place we cannot ship to or provide our services to, we will notify you onscreen or by email.  We reserve the right to limit quantities sold.  Nothing on the Site is an offer to sell.  Your properly completed and delivered order form is your offer to purchase the goods or services in your order.  Your order is deemed accepted only if and when we send both an order acceptance and if applicable a shipment notice to your email address.  

Information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.


Subscriptions


Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps:

  1. Navigate to your Account [click here to access your account] or go to your account within Netmindr on the desktop website or mobile app

  2. Go to billing

  3. Cancel your subscription

    Access to your subscription will remain active until the end of your billing period.

If you have any issues cancelling your subscription, please contact us by clicking here


Free Trial


We offer the following free trial of our goods: A 7 day free trial that begins when users register for a new account. The free trial includes unlimited access to our Site.


At the end of your free trial, you will automatically be billed our monthly or yearly subscription rate depending on which subscription you initially signed up for. If you do not want to be billed, you will need to cancel your subscription before your free trial ends.


To cancel your free trial, please follow these steps: Log in to your account and select "Cancel Free Trial" under the "Account" section.


Payments


We use a third party payment processor to process payments.


Shipping and Delivery


When you purchase physical goods from our Site, the goods will be delivered through one of the following methods:

  • Standard delivery by post; or

  • Expedited delivery by post.

    Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.


If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.


You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.


Refunds


Refunds for Goods


Refund requests must be made within 30 days after receipt of your physical goods.

We accept refund requests for goods sold on our Site for any of the following reasons:

  • Good is broken;

  • Good does not match description; or

  • Good is not the same size as the good ordered.

Refunds do not apply to the following goods:

  • Sale items;

  • Final sale items; and

  • Subscriptions

  • Webinars

  • Courses

Returns


Returns can be made by mail. To return a good by mail, contact us first, then pack your goods, affix the return label, and drop off the package at your nearest post office.


Consumer Protection Laws


Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.


Links to Other Websites


Our Site contains links to third party websites or services that we do not own or control.  We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site.  It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.


Content Disclaimers


The Site is for general informational and educational purposes only. While we use reasonable efforts to maintain the Site in an up-to-date fashion, we do not warrant the completeness, timeliness or accuracy of any information contained on the Site, and may make changes thereto at any time in our sole discretion without notice.  All information contained on the Site is provided to users “as is,” “with all faults,” “as available” and at your sole risk.


Nothing on this site is medical or other professional advice, and is not intended to be used as a substitute for any kind of professional advice.  You are responsible for your own health and safety.  Do not follow information found on the Site or perform activities found on the Site if you are not physically able to do so, if it might harm you, or if it is contrary to advice you have received from professional advisors or health care providers.


User success depends primarily on your own effort, motivation, commitment and follow-through. We cannot predict and do not guarantee that users will attain a particular result, and users accept and understand that results differ for each individual.  Each individual’s results depend on their unique background, dedication, desire, motivation, actions, and numerous other factors. You fully agree that there are no guarantees as to the specific outcome or results you can expect from using the information you receive on or through the Site. As with any product or service, we know that some people will purchase our products but never use them at all, and therefore will get no results whatsoever.


The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.


Testimonials on the Site are submitted in various forms such as text, audio and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as given by the users, except for the correction of grammar or typing errors. Some testimonials may have been shortened for the sake of brevity where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views and opinions. We are not affiliated with users who provide testimonials, and users are not paid or otherwise compensated for their testimonials.


The Site may contain links to affiliate websites.  We may receive an affiliate commission for any purchases made by you on the affiliate website using such links.


If we are getting compensated in any way for a third party product or service we mention on the Site, we will disclose that.


Limitation of Liability


All promises made by Netmindr are contained in this agreement.  No promises implied by law (whether described as warranties, conditions, representations, or otherwise, and whether relating to merchantability, fitness, non-infringement, or otherwise) apply.


You cannot collect any damages from Netmindr for any reason (whether under legal theories of contract, tort, negligence, strict liability, operation of law or otherwise) that are not direct damages or exceed the amount paid by you to Netmindr hereunder for any goods or services (no more than 6 months fees for services) that the claim arises from.


Netmindr relies on these limitations when entering into this agreement and setting its fees.  They are a fundamental and essential part of our arrangement, and apply even if this agreement has failed in its fundamental or essential purpose or been fundamentally breached.


Indemnity


Except where prohibited by law, by using this Site you indemnify and hold harmless Netmindr and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.


Applicable Law 


This Site is governed by the laws of the Province of Ontario excluding any conflicts of law provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods.  Any legal action against 1000370043 Ontario Inc shall take place in the courts of Ontario.  The parties hereby submit to the non-exclusive jurisdiction of the courts of Ontario.


Severability


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.


Changes


These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. By continuing to use the Site you agree to any changes to the Terms and Conditions. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.


Contact Details


If you have any questions or concerns about the Site, or if you believe that anything posted on this Site offends your copyright or other intellectual property rights, is defamatory, or otherwise infringes your rights, you may email us at hi@netmindr.tv